sey091

Tools to analyze and ultimately improve conversation and communication generally have traditionally come in the form of suggestions or guidelines written in a textbook or a how-to-do-it trade book. But, recently, software programs such as Cogito have been developed. These programs are based on an extremely thorough analysis of all sorts of communication signals, especially nonverbal signals, for example, varied or consistent emphasis, mimicking or mirroring, and vocal-cord tension. They read these signals as you are speaking and they offer guidance (don’t vary your emphasis too much, you’re not mirroring the other person’s nonverbals, the person is getting agitated). The target audience for such tools is vast and is currently being tested with and in use with some health care providers and call-in centers.  Here are a few references that might prove helpful. http://www.cogitocorp.com/ Bercovici, J. (2017, July/August). The machine that makes you human. Inc. 76-82. Zarya, V. (2017, ...

Here is a revision of a little quiz to introduce the topic of height in a nonverbal or other communication class.  It contains both historical and contemporary personalities and should play well in the classroom. The Self-test Try estimating the heights of the following famous people whom you’ve probably read about or heard about (but probably not seen in person) by circling the guessed height. In each of these examples, one of the heights given is correct. 1.       Baby Face Nelson (bank robber and murderer in the 1930s): 5ʹ5ʺ, 5ʹ11ʺ, 6ʹ2ʺ 2.       Ludwig Van Beethoven (influential German composer): 5’6”, 6’0”, 6’5” 3.       Kim Kardashian (media personality): 5’2”, 5’5”, 5’8” 4.       Buckminster Fuller (scientist, credited with inventing the geodesic dome): 5’2”, 5’10”, 6’3” 5.       Bruno Mars (singer): 5’5”, 5’8”, 5’10” 6.       ...

Here’s an article on body language that you should avoid; body gestures that can create a negative impression in another person. It's best to look at these gestures as creating negative impressions under certain circumstances but, certainly, not in all situations: 1.  Crossing your arms across your chest can indicate defensiveness. 2.       Leaning forward can indicate aggressiveness. 3.       Breaking your eye contact too early in the interaction. 4.       Putting your hands on your hips when standing can indicate aggressiveness. 5.       Taking a step or two back when asked a question or for a decision. 6.       Putting your hands behind your back or in your pockets can make you look overly stiff. 7.       Nodding more than usual can make you look less than serious.

Here’s an interesting article on lying and the nonverbal cues that often (but, not always) reveal that a person is, in fact, lying. The author correctly points out that the first thing one needs to know is how the person behaves normally—what we call establishing a baseline of behavior. Deviations from this baseline are the most revealing. Here are the 11 signs.  1. Liars change their head position more than truth-tellers 2. Liars' breathing changes 3. Liars stand still 4. Liars repeat words and phrases 5. Liars provide more information than needed 6. Liars touch or cover their mouth 7. Liars cover vulnerable body parts 8. Liars shuffle their feet 9. Liars find it difficult to speak 10. Liars stare without blinking 11. Liars point a lot

Here is a New York Times  article on deception detection at airports or, rather, the lack of it. And after a $1 billion plus investment! There is also a great interactive link within the article that will prove interesting in a class discussion.

Here is a report on a study which provides some interesting evidence that although we are only able to detect lying at about 50 percent accuracy (consciously), we may do better relying on our unconscious mind. Briefly, the researchers found that subjects took longer to attach "truthful" labels such as truthful , honest , and valid to visuals of people (shown at speeds below the level of consciousness) who were identified as liars. They also took longer to attach "lie" labels such as dishonest, deceitful, and invalid to visuals of those identified as truth tellers. Conversely, truth labels were more quickly attached to truth-tellers and deception labels were more quickly attached to liars.

In the current issue of Wired (May 2014) there’s a brief article on Menssana Research and their efforts to detect sickness from breath samples. According to their website, they do NOT provide diagnostic tests for disease but instead a breath test to tell you if you don’t need to get more tests. So, for example, in the case of a lung cancer test, if the breath test is negative, the person need not go for additional tests. If the test is positive, then additional testing (such as a chest CT) is needed.  We do something similar when we make judgments about someone having, say, an upset stomach from their bad breath. So, in The Nonverbal Communication Book the four functions of smell that I identify--to attract others, to aid taste, to aid memory, and to create an image—need to be increased to add: to detect illness and well-being.

Take a look at this  Body Language  infographic. It was created by and sent to me by Brietta Mengel. Thank you, Brietta.  It should make for interesting discussions in interpersonal communication or in nonverbal communication, even with the old (and greatly misused) Mehrabian study. 

  Here’s an interesting study I found in the current issue of the Harvard Business Review (November 2013). It should prove useful in nonverbal communication but really in any course in which ethics, power, or environment are considered. In brief, the study explored the relationship between the size of one’s chair (which allows for body expansion or encourages contraction) and the tendency to engage in unethical behavior. For example, random selected participants were placed in large or small chairs. All the participants were purposely overpaid but 78% of those in expansive postures kept the extra overpayment while only 38% of those in contractive postures did. Well, there is much more to the study which you can read at http://www.andyjyap.com/#!reserach/cm8a -- the website of the lead author, Andy Yap. The HBR discussion, however, is also interesting because it’s a part of their feature, “Defend Your Research” and so there’s a brief 2-page interview with Yap in which he explains so...

Kendall-Hunt has put up a website for my  The Nonverbal Communication Book.  ( www.KendallHunt.com/devito ).   The website has links to the Preface, the TOC, and a sample chapter--(click "Samples"). I chose the chapter on temporal communication--Time Messages. This sample chapter is open access and so students as well as instructors can use it. It's a really very different nonverbal communication textbook and that's why I wanted the chapter made available online. If anyone does use it in class or just looks at the chapter--as student or instructor, I'd sure appreciate hearing any reactions, negative as well as positive.