Communication Strategies: Flexibility
Flexibility is a quality of thinking and behaving in which you vary your messages based on the unique situation in which you find yourself. It's one of the essential skills of interpersonal communication. One measure of flexibility asks you to consider how true you believe certain statements are——statements such as · “People should be frank and spontaneous in conversation” or · “When angry, a person should say nothing rather than say something he or she will be sorry for later.” The “preferred” answer to all such questions is “sometimes true,” underscoring the importance of flexibility in all interpersonal situations. As you can appreciate, flexibility is especially important when communicating your feelings, be they positive or negative. It’s especially important in emotional communication because it’s in times of emotional arousal that you’re likely to forget the varied choices y...