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Showing posts with the label apologies

Apologies and Excuses, Vietnamese Translation

It's a real pleasure to post this translation into Vietnamese by Nicy Nguyen of a post on Apologies and Excuses. For more information on such translations check out:  http://www.coupofy.com ·          Latest Translations Sự Bào Chữa Và Lời Xin Lỗi By  Coupofy USA  on  August 12, 2015 in  English to Vietnamese The Communication Blog Một diễn đàn cho người sử dụng bất kỳ các văn bản của tôi, nhưng thực sự cho bất cứ ai quan tâm đến thông tin liên lạc giữa các cá nhân, các nguyên tắc cơ bản của thông tin liên lạc của con người, và để nói trước công chúng. 5.24.2008 Tôi đã viết lại đoạn trên về lời diện lý do cho các phiên bản tiếp theo của TICB và tôi nghĩ rằng nó có thể có ích để đăng bài ở đây. Sự khác biệt giữa bài này và một trong những ấn bản lần thứ 11 là điều này phân biệt rõ ràng hơn về lý do diện cớ và lời xin lỗi cùng thảo luận về một số tính chất để hiệu quả hơn lời xin lỗi. Chuẩn bị vấn đề cho cuộc đàm thoại: Việ...

Partial Apologies

Here is a study from the Journal of Personality and Social Psychology that shows that partial confessions/apologies may actually increase the guilt a person experiences. The reason, it seems, is that guilt is created by the lying implicit in the partial confession and this is added to the guilt felt over the original transgression. It's unlikely that this will apply in all such situations and a full confession--depending on the situation--may actually increase the interpersonal problems. We see this on Maury and Jerry Springer and similar shows where a guest confesses to, say, a one-time affair but the lie detector reveals multiple affairs. The confessor may indeed experience added guilt for lying but this is likely to be minor compared to the interpersonal problems the couple now confronts. So, while partial confessions may create added guilt, this does not mean that we should advise total confession in all situations. This "added guilt" is just one additional factor th...

Everyday (but Sometimes Difficult) Conversations

  Conversation is something we engage in everyday, often without thinking about the process itself. Yet, there are conversations that may create difficulty, apprehension, and an uncertainty about how to proceed. Here are a few such conversational situations: small talk, making introductions, giving and receiving compliments, giving and receiving advice, making excuses, and offering apologies. What follows is a brief discussion of each of these conversational situations, some suggestions for making them go more smoothly and effectively, and brief exercises to practice the skills. As such it can easily be used as a unit in a course in Interpersonal Communication [or Introduction to Communication] and in fact much of this comes from my Interpersonal Messages, Interpersonal Communication Book, and 50 Communication Strategies books.   Small Talk Small talk is pervasive; all of us engage in small talk. Sometimes, we use small talk as a preface to big talk. For example, before a...