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Tools to analyze and ultimately improve conversation and communication generally have traditionally come in the form of suggestions or guidelines written in a textbook or a how-to-do-it trade book. But, recently, software programs such as Cogito have been developed. These programs are based on an extremely thorough analysis of all sorts of communication signals, especially nonverbal signals, for example, varied or consistent emphasis, mimicking or mirroring, and vocal-cord tension. They read these signals as you are speaking and they offer guidance (don’t vary your emphasis too much, you’re not mirroring the other person’s nonverbals, the person is getting agitated). The target audience for such tools is vast and is currently being tested with and in use with some health care providers and call-in centers.  Here are a few references that might prove helpful. http://www.cogitocorp.com/ Bercovici, J. (2017, July/August). The machine that makes you human. Inc. 76-82. Zarya, V. (2017, ...

Here's a good example of the importance of using appropriate and inappropriate cultural identifiers. http://www.foxnews.com/entertainment/2017/06/03/bill-maher-hbo-host-slammed-for-use-n-word.html

This discussion of prosocial communication is a preliminary version of a section I'm considering adding to the new edition of The Interpersonal Communication Book . It would be the final section of the last chapter. I'd be very interested in hearing what you think of this section. Any comments, positive or negative, will be greatly appreciated. Prosocial Communication    In Chapter 10 we looked at the dark side of interpersonal relationships (jealousy and relationship violence) and, in this chapter, we looked at the misuses of power (sexual harassment, bullying, and power plays), other “dark” sides. As a counterpoint to these “dark” sides we need also to highlight the more positive sides of interpersonal communication and relationships or what we might call prosocial communication . Here we consider the nature of prosocial communication, the factors that influence or inhibit such communication, some examples of prosocial communication, and some of its potential effects. The Na...

Here is something I'm very proud of. Thank you Champ Ravirath. Champ Ravirath Yesterday at 2:00am  ·  Bangkok, Thailand  ·  การพัฒนาความสามารถในการสื่อสารระหว่างบุคคลโดยใช้โปรแกรมฝึกอบรมเชิงจิตวิทยา • Thesis • 267 pages •  Joseph DeVito  Your IC approach was published in Thailand as training methodology! See Translation

Cultural Identifiers Here's a good example of the value of learning the appropriate cultural identifiers and the embarrassment that follows from not learning/using them from the Olympics. In brief: the announcer said:  “She gives a hug to Lili,” Marlowe [the sports announcer] said. “That is her husband. She married Lili in 2013.”

Reducing Communication Apprehension Here's a novel method for rehearsing your speech and for reducing your communication apprehension.

I received this request from Nina Martin and it seems a noble one and so I'm posting it as I received it. It should be of interest to lots of educators who pass by this blog. Hi Joe, Happy summer! I’m reaching out to you to let you know about #Inspired2Educate, a program designed to recognize and praise educators and the people who inspired them. Each month we will award $2,000 to someone who shares their story -- $1,000 to the person for their professional development and $1,000 for their educational institution. I’d love for you to share this news with the readers of The Communication Blog and across your social channels. I’ve put together a page with all the info here: www.insp2ed.org Please let me know if you are able to share the #Inspired2Educate program and the news of our $2000 monthly giveaway. We’re using the hashtag #Inspired2Educate on Twitter. I’m here if you have any questions.